Effective Date: 25 May 2026

Spectra Chat is a live voice and text chat room app created to help users join location-based rooms, listen, chat, and speak in short fair turns.

This Privacy Policy explains what information we collect, how we use it, and how we protect user safety inside the app.

1. Who We Are

Spectra Chat is operated by Be Change Center for Autism.

Website: www.bechange.in

For privacy, support, or data-related questions, users may contact us through the contact page on our website.

2. Information We Collect

Spectra Chat may collect the following information to operate the app safely and properly.

Username

Users may create or use a username inside the app. This username is used to identify the user in rooms, chat messages, reports, and moderation actions.

Chat Messages

Text messages sent inside rooms may be transmitted through our server so that other users in the same room can see them.

We may temporarily process chat messages for app functionality, moderation, reporting, safety, and abuse prevention.

Live Voice

Spectra Chat allows users to speak live inside rooms using a turn-based voice system.

Voice is transmitted live in real time.

We do not store, save, replay, or provide recordings of live voice conversations.

Reports and Moderation Information

Users may report other users for abusive behaviour, harassment, spam, inappropriate content, or other safety concerns.

When a report is submitted, we may collect the reported username, reporter information, room name, report reason, optional details, and related moderation information.

Room Activity

We may collect basic room activity information such as room joined, live user count, speaking queue status, mute status, ban status, and moderator status.

This is used to operate the app and keep rooms safe.

Device and Technical Information

We may collect basic technical information needed for app functionality, such as connection status, server communication, app errors, and device or network information.

This helps us maintain reliability, security, and performance.

3. How We Use Information

We use the information collected for the following purposes:

To operate live voice and text rooms.

To show usernames, messages, room activity, and live user counts.

To manage the speaking queue and turn-based voice system.

To allow users to report unsafe behaviour.

To allow moderators and admins to take safety actions.

To prevent spam, unsafe links, abuse, harassment, and inappropriate content.

To apply mute, ban, unban, or moderator actions when required.

To improve app reliability and user safety.

To respond to support or data-related requests.

4. Live Voice Policy

Spectra Chat is designed for live real-time voice conversation.

Voice communication is not stored by us.

Voice communication is not replayable.

Voice communication is not made available later as a recording.

Users should not share private, sensitive, confidential, financial, medical, or personal information while speaking in live rooms.

5. User-Generated Content

Spectra Chat allows users to post text messages and speak live in rooms.

Users are responsible for the content they share.

Users must not use the app to share abusive, hateful, threatening, harassing, sexual, illegal, misleading, or spam content.

We may restrict access, mute users, ban users, or take moderation action when users violate safety rules or community guidelines.

6. Reports, Mute, Ban, and Safety Actions

To keep the app safe, Spectra Chat includes reporting and moderation tools.

Users can report other users.

Moderators may mute users where appropriate.

Admins may mute, ban, unban, or take other safety actions.

A banned user may be restricted from entering rooms.

A muted user may be allowed to enter rooms but may not be allowed to speak.

These actions are used to protect users and maintain safe community spaces.

7. Links and Spam Prevention

Spectra Chat may block links or suspected spam content in chat.

This is done to reduce unsafe links, unwanted promotions, scams, and spam behaviour.

8. Data Sharing

We do not sell user personal data.

We may share or process limited data only when necessary for:

Operating the app.

Hosting and server functionality.

Safety, moderation, and abuse prevention.

Legal compliance, if required by law.

Protecting the rights and safety of users, the app, or the public.

9. Third-Party Services

Spectra Chat may use third-party services for app hosting, server infrastructure, analytics, crash reporting, or login in the future.

If Google login is added in the future, we may collect basic account identity information such as name, email address, and Google account ID only for login and account identification purposes.

10. Children and Young Users

Spectra Chat is not intended for unsupervised use by young children.

If a child uses the app, it should be under the guidance and supervision of a parent or legal guardian.

Users should not share personal details such as phone numbers, addresses, school details, medical details, or other private information in public rooms.

11. Data Retention

We keep information only as long as needed for app functionality, safety, moderation, legal compliance, or support.

Some moderation-related information, such as reports, mute actions, or ban actions, may be kept to protect users and prevent repeated abuse.

Live voice is not stored or retained by us.

12. Data Deletion and Support Requests

Users may contact us through www.bechange.in to request support, correction, or deletion of their information where applicable.

Some information may need to be retained if required for safety, abuse prevention, moderation history, legal reasons, or technical limitations.

13. Security

We take reasonable steps to protect user information and app systems.

However, no online service can guarantee complete security.

Users should avoid sharing personal, private, financial, medical, or sensitive information inside public rooms.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we may change the effective date on this page.

Continued use of Spectra Chat after updates means the user accepts the updated Privacy Policy.

15. Contact Us

For privacy, support, or data-related questions, please contact us through:

Website: www.bechange.in