Privacy Policy for Spectra Chat
Effective Date: 9 July 2026
App Name: Spectra Chat
Operator: Be Change
Website: https://bechange.in
This Privacy Policy explains how Spectra Chat collects, uses, stores, protects, and deletes user information.
By using Spectra Chat, you agree to this Privacy Policy and our Community Guidelines. If you do not agree, please do not use the app.
1. About Spectra Chat
Spectra Chat is a social/community chat app that allows users to enter rooms, listen, speak in short live turns, send text messages, message friends, invite friends to rooms, and report unsafe or inappropriate behavior.
Spectra Chat is designed for adults. The app is intended for users who are 18 years or older.
Spectra Chat is not a medical, health, therapy, emergency, or professional advice service. Users should not use the app for emergency support, medical advice, diagnosis, treatment decisions, or crisis support.
2. Age Requirement
Spectra Chat is intended only for users who are 18 years or older.
Before using the app, users may be asked to confirm that they are 18 years or older and that they agree to the Privacy Policy and Community Guidelines.
Users should not share private personal details such as phone numbers, addresses, school details, workplace details, medical details, financial details, passwords, OTPs, or other sensitive information in public rooms, private chats, or voice rooms.
3. Information We Collect
Spectra Chat may collect the following types of information.
3.1 Account and Login Information
When you use email OTP login, we may collect and store:
Email address
Email verification status
User ID
Username/display name
Login/session information
Last login time
Account status, such as active, restricted, banned, or deleted
We use this information to allow login, maintain your account, protect the app from misuse, and apply safety/moderation rules.
3.2 Consent and Policy Acceptance Records
Before using Spectra Chat, users may be asked to confirm that they are 18 years or older and that they agree to the Privacy Policy and Community Guidelines.
When a user accepts, we may store:
Consent acceptance date and time
Privacy Policy version accepted
Community Guidelines version accepted
Last login time
This information is used for compliance, account safety, moderation, and to confirm that the user accepted the applicable app rules.
3.3 Profile Information
Users may create or update basic profile information, such as:
Username/display name
About Me text
Profile photo, if uploaded
Friend status or blocked-user relationship status
Users should not add sensitive personal information to their profile.
3.4 Text Messages and Private Messages
Spectra Chat allows users to send text messages in rooms and private messages to friends.
We may store text messages, private messages, room invite messages, private room invite messages, message timestamps, sender/receiver user IDs, read status, and deletion status.
This is required to provide chat functionality, private messaging, room invites, moderation, abuse prevention, and user safety.
3.5 Live Voice Rooms
Spectra Chat allows users to speak in live voice rooms.
Voice is transmitted in real time to other users in the same room. Spectra Chat is designed so that live voice is not stored for replay by users.
However, technical systems may temporarily process voice data during live transmission so that other users in the room can hear it.
Users should not share sensitive personal information during live voice conversations.
3.6 Room Activity
We may collect and process room activity information such as:
Rooms joined
Recently visited rooms
Favourite rooms
Current speaker status
Queue status
Private room membership
Room invite status
Live user count
Room activity timestamps
This information is used to operate rooms, show room activity, manage speaking turns, support invites, and improve the app experience.
3.7 Friends, Blocking, and Safety Actions
Spectra Chat may store information related to:
Friend requests
Friend lists
Blocked users
Unfriend actions
Room invites
Private room invites
Reports
Moderator/admin safety actions
Mute, ban, restriction, or account status changes
This information is used for user safety, abuse prevention, moderation, and app functionality.
3.8 Reports and Moderation Information
If a user reports another user, we may collect:
Reported user ID
Reporter user ID
Room name or room ID
Report reason
Optional report details
Message or speaker context where available
Report timestamp
Moderator/admin action taken
This information is used to review safety concerns, enforce Community Guidelines, restrict abusive accounts, and protect users.
3.9 Technical and Device Information
We may collect limited technical information such as:
Device or app identifiers
App version
Device type or operating system version
Server connection logs
IP address or approximate network information
Crash or error information, if available
Security logs
This information is used for security, debugging, abuse prevention, app performance, and service reliability.
4. How We Use Information
We use collected information to:
Create and maintain user accounts
Verify email OTP login
Confirm age and consent acceptance
Provide public rooms, private chats, room invites, and private rooms
Transmit live voice in real time
Show recently visited rooms and favourite rooms
Manage friends, blocks, and reports
Prevent spam, abuse, harassment, impersonation, and unsafe behavior
Enforce Community Guidelines
Protect the safety and integrity of the app
Respond to account deletion or support requests
Improve app performance and reliability
Comply with legal, safety, and platform requirements
5. What Users Should Not Share
Users should not share sensitive personal information in Spectra Chat.
This includes:
Phone numbers
Home addresses
School or workplace details
Government ID numbers
Medical or therapy records
Financial information
Passwords
OTP codes
Private family information
Photos or content that may identify someone without permission
Any information that could put the user or another person at risk
Spectra Chat is a social/community app. It should not be used for emergencies, medical advice, crisis support, or professional advice.
6. Live Voice and Message Safety
Live voice in Spectra Chat is intended for real-time communication only.
We do not provide a user-facing replay feature for live voice conversations.
Text messages, private messages, invite messages, reports, and moderation records may be stored as needed to provide app functionality, safety, and abuse prevention.
Users are responsible for what they say, type, upload, or share inside the app.
7. Private Messages and Private Rooms
Spectra Chat may allow users to message friends privately and invite friends to rooms or private rooms.
Private messages and invite messages may be stored so users can view conversations and accept invites.
Private rooms may be invite-only. Information such as private room ID, title, owner, members, invite status, activity time, and expiry/deletion status may be stored to operate the feature and prevent misuse.
Private rooms are not guaranteed to be fully private from moderation or safety systems. If needed for safety, abuse prevention, compliance, or technical troubleshooting, Spectra Chat may review relevant records such as user IDs, reports, room membership, messages, invite records, and moderation logs.
Users should not share sensitive personal information in private messages or private rooms.
8. Sharing of Information
We do not sell user personal information.
We may share or process information in limited situations:
With service providers that help operate the app, hosting, database, email OTP, security, analytics, or technical infrastructure
When required by law, regulation, legal process, or government request
When necessary to protect users, prevent abuse, investigate safety issues, or enforce our rules
When needed to protect the rights, property, or safety of Spectra Chat, Be Change, users, or others
If the service is transferred, reorganized, or migrated to another technical provider, subject to reasonable privacy protections
We do not allow users to download or replay live voice conversations from Spectra Chat.
9. Data Storage and Security
We use reasonable technical and organizational measures to protect user information.
These may include:
HTTPS/WSS encrypted transmission where applicable
Authentication tokens for logged-in users
Access controls for admin/moderation tools
Database access restrictions
Safety and moderation logs
Backups for service reliability
Security reviews and updates
No online service can guarantee 100% security. Users should avoid sharing sensitive personal information in the app.
10. Data Retention
We retain user information only as long as reasonably needed for app functionality, safety, security, legal, compliance, moderation, dispute handling, and abuse prevention purposes.
Different types of information may be retained for different periods.
Account, login, consent, policy acceptance, moderation, restriction, ban, report, and safety records may be retained as needed to protect the app and users.
Deleted messages or accounts may not be immediately removed from all backups or technical logs. Backup copies may remain for a limited time until overwritten or deleted through normal backup cycles.
If an account is restricted, banned, or deleted after serious misuse, we may retain limited safety records where necessary to prevent repeated abuse, protect users, enforce rules, or comply with legal obligations.
11. Account Deletion and Data Deletion
Users may request deletion of their Spectra Chat account and associated data.
Where available, users can request account deletion inside the app through the account/profile/settings area.
Users may also request account deletion through the Be Change website or contact page:
When an account deletion request is processed, we may delete or anonymize account information, profile information, messages, photos, room activity, friend data, and other associated user data, unless retention is required or reasonably necessary for legal, safety, fraud prevention, abuse prevention, dispute resolution, or security reasons.
Some information may remain in backups, logs, or safety records for a limited period.
If a user was banned, restricted, or involved in serious misuse, Spectra Chat may retain limited information necessary to prevent repeat abuse, enforce safety rules, or protect other users.
12. User Choices and Controls
Users may be able to:
Update username/profile information
Upload or remove profile photo where available
Add or remove favourite rooms
Delete private messages for themselves
Delete private chat conversations for themselves
Block or unblock users
Report users or unsafe behavior
Request account deletion
Stop using the app at any time
Some records may continue to be retained where necessary for safety, moderation, compliance, or legal reasons.
13. Community Safety and Moderation
Spectra Chat may use moderation tools to keep the app safer.
Moderation actions may include:
Warnings
Message restrictions
Global mute
Room removal
Kick from room
Temporary or permanent ban
Account restriction
Blocking unsafe behavior
Review of user reports
Review of safety-related records
Users must follow the Community Guidelines while using Spectra Chat.
14. Children’s Privacy
Spectra Chat is not intended for children.
The app is intended for users who are 18 years or older.
If we become aware that a child has used the app or provided personal information, we may restrict or delete the account and associated information, subject to safety, legal, and technical requirements.
Parents or guardians may contact us through the Be Change website if they believe a child has used Spectra Chat.
15. Third-Party Services
Spectra Chat may use third-party infrastructure or services for app hosting, database hosting, email OTP delivery, analytics, security, crash reporting, or other technical operations.
These service providers may process limited information only as needed to provide their services.
Spectra Chat may also link to external websites such as the Privacy Policy page, Community Guidelines page, or contact page. We are not responsible for the privacy practices of external websites not controlled by us.
16. International Data Processing
Your information may be processed or stored on servers located in India or other countries, depending on the service providers used to operate Spectra Chat.
By using the app, you understand that your information may be processed in locations where privacy laws may differ from your country or region.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we update the Privacy Policy, we may update the effective date at the top of this page.
If the update is important, users may be asked to review and accept the updated Privacy Policy and Community Guidelines before continuing to use the app.
We may store the version of the Privacy Policy and Community Guidelines accepted by the user.
18. Contact Us
If you have questions about this Privacy Policy, account deletion, data deletion, safety, or privacy requests, you can contact us through the Be Change website:
You may also contact us using the contact details provided on the Spectra Chat app listing or inside the app.